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Exchanges for alternate sizes are free of charge the first time and limited to 30 days after the date of shipment.
Items that are wrong or unsatisfactory may be returned for a refund or exchange and are limited to 30 days
after the date a charge was made to your merchant card.


Warranty information:

30 day warranty as noted on all receipts.
After 30 days, loose stones are reset free.
Lost stones and broken jewelry are not free.
Such repairs are not currently offered due to our rigorous schedule.
Exchanges at half the original value may be available upon request.
In most cases, this is cheaper than a repair.

To make a warranty claim, email us at Sales@OpalReef.com within 30 days of purchase.
Include an image of your receipt in the email showing the date of purchase.
If approved, you will receive a RETURN AUTHORIZATION NUMBER that must appear above our name on your shipping label.

Please mail your package in a prepaid, insured, traceable package to the address below.

Opal Reef
6017 Pine Ridge Rd, #126
Naples, FL 34119